FAQ

Where are you located?

         We're located in Edmonton, Alberta at 4150 101 Street, off Gateway Boulevard and Whitemud Freeway. Please see our Contact Us page for more information.

Where do you ship?  Where do you deliver?

         We currently ship within Canada and will contact you once your order is placed to determine the best method of shipping and let you know the cost.  We deliver locally within Edmonton and surrounding area for a small delivery fee.  Please see our local delivery price list here.

Why don't you accept payment online?

         Because we want to give you the best service and price possible, we contact each customer directly to confirm your order and take payment.  This is a perfect opportunity to ask questions about your order and for us to determine any customization you may need.  Our sales associates will contact you within 12 to 24 hours of your order being placed on the website.

I love the sofa/loveseat/chair on your website but I want it in a different fabric or colour.  How can I get it in a different fabric?

         Many of our furniture pieces are available in alternate finishes, fabrics or complementary styles.  Please contact us to ask any questions you have and we would be happy to advise if the piece you love can be customized.  Please note, some pieces are not able to be customized.

What is your delivery policy?  How much will it cost?

         You can find all our terms and conditions, including our delivery fees and waiver, Please click here.