Delivery Service

Delivery Service

To ensure a smoother delivery, please review the following delivery policies.

We will attempt to contact you by phone 24 hours before delivery to confirm your delivery within a 2-3 hour window. Deliveries generally begin early afternoon and continue until all scheduled deliveries for that day are complete.  Regrettably, due to the volume of deliveries that must be routed, it is impossible to give an exact time.

A signature of a person 18 years of age or older is required on all delivery orders and that individual must accompany the delivery crew into your home or apartment.  This individual will hold responsibility for signing off on the delivered product being correct and in good condition.  If the incorrect product has been delivered or the merchandise is damaged, this must be noted on the paperwork at time of delivery.

Rooms should be cleared in preparation for your furniture delivery.  In addition, driveways and walkways should be cleared to accept delivery (i.e. remove snow and ice).  Please be sure there is a clear path from the point of entry to your home to the room where your new furniture will be placed. If assembly is part of your delivery, please ensure there is adequate space for assembly.  Due to liability issues, we cannot move your existing furniture or any electronics, TVs, or computers.

Please measure your home/doorways to fit your new furniture.  Note: A restocking fee may apply if uncrated merchandise does not fit through doorways or into basements. 

We will uncrate or unpack your new furniture purchase and set it in place.  All packaging and garbage will be removed.  If assembly was paid as an additional charge, such will also be completed at this time.

Customers are free to choose and arrange their own method of delivery.  Any problems that arise during shipping/delivery through any other delivery service are the customer's responsibility.  Ideal Home Furnishings releases all responsibility for product once picked up and signed for.

Delivery Fees




Edmonton Area


St. Albert, Sherwood Park, Beaumont,


Fort Sask, Spruce Grove


Leduc, Stony Plain


Morinville, Wetaskiwin


Cities Beginning with Postal Code V0E or T0E


Please note: